COVID-19 | ipro and You

By March 17, 2020 Need To Know

Our emphatic mission at ipro is to help make sure, that of all the things our customers worry about, insurance isn’t one of them.

And while we’re clearly in unchartered waters, facing unprecedented challenges, I want to give you my personal reassurance that our business continuity plan (BCP) is firmly in place and being continually stress-tested – including robust IT and connectivity functions.

Whether working in our Manchester or London offices, or remotely, the entire ipro team is committed to delivering the same exceptional level of expertise and customer service you’re used to. Please be assured, we are here for you at this testing time.

No doubt, navigating through the days and weeks ahead won’t be plain sailing, but our BCP is for business as usual.

We know almost everyone will be concerned about the health and wellbeing of family, friends or neighbours, maybe the cancellation of eagerly awaited travel plans, empty supermarket shelves, or any of the countless ways the extraordinary spread of this virus is impacting on our daily lives.

We fully recognise that we all have our own unique set of concerns. Whatever they may be, we are sensitive to everyone’s personal circumstances.

If you need to contact or speak to anyone at ipro, for any reason whatsoever, they will remain available on the usual emails and phone numbers.

Yours reassuringly,

John Garrard
Director